Value recognition and intention to adopt smart city services: A public value management theory approach

Seung Ha Lee, Jung Hoon Lee, Young Joo Lee

Research output: Contribution to journalArticlepeer-review


Smart city, which employs information and communication technology (ICT) to resolve urban problems, is gaining more research attention in the innovation research. However, most previous studies regard citizens as merely passive accepters of the smart city services, focusing on individual private values. The present study aims to expand existing limited perspectives by applying public value management theory. Drawing from the literature review, we developed a dual perspective that a smart city service should encompass: private and public value. Then we set up a causal relationship between the value recognitions and intention to adopt smart city services. We further related antecedent variables to the dual value recognition in terms of citizens’ characteristics: prior knowledge, personal innovativeness, and citizenship. Two case subjects among currently operating smart city services in South Korea were selected to empirically investigate our hypothesis. Results confirm the recognition of both public and private value is significantly related to the citizens’ personal characteristics and resultant attitude towards acceptance and support for diffusion of the smart city services. This study is expected to provide useful implications for a new angle for the recipient of the smart city services, value orientation of the services, citizen’s participation, and method selection for promotion.

Original languageEnglish
Pages (from-to)124-152
Number of pages29
JournalJournal of Contemporary Eastern Asia
Issue number1
Publication statusPublished - 2019

Bibliographical note

Funding Information:
1 Ph.D. Candidate in Graduate School of Management of Technology, Yonsei University, E-mail: 2 Corresponding Author, Professor, Graduate School of Information of Yonsei University, E-mail: 3 Ph.D., National Information Society Agency (NIA), E-mail: 4 Acknowledgment: ThisesrearchawsuspportedybarGant (17AUDPB070719-05)fromArchitecture&Urban Development Research Program funded by Ministry of Land, Infrastructure and Transport of Korean government, and by the Industrial Technology Innovation Program (Project#: 10052797) through the Korea Evaluation Institute of Industrial Technology (Keit) funded by the Ministry of Trade, Industry and Energy.

Publisher Copyright:
© 2019 World Association for Triple helix and Future strategy studies. All rights reserved.

All Science Journal Classification (ASJC) codes

  • Communication
  • Sociology and Political Science
  • Economics, Econometrics and Finance (miscellaneous)
  • Computer Networks and Communications


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