The influence of intercultural communication on cross-cultural adjustment and work attitudes: Foreign workers in South Korea

Fabian Jintae Froese; Vesa Peltokorpi; Kyung A. Ko

doi:10.1016/j.ijintrel.2011.09.005

The influence of intercultural communication on cross-cultural adjustment and work attitudes: Foreign workers in South Korea

Fabian Jintae Froese, Vesa Peltokorpi, Kyung A. Ko

Department of Business Administration

Research output: Contribution to journal › Article › peer-review

82 Citations (Scopus)

Abstract

Integrating intercultural communication and cross-cultural adjustment research, this study examines the impact of host country language proficiency, English use in the workplace, communication styles, conflict styles, and social interaction frequency with host country nationals (HCNs) on general, work, and interaction adjustment, job satisfaction, and turnover intentions of 125 foreign workers in South Korea. While host country language proficiency and social interaction frequency with HCNs had a more positive influence on general and interaction adjustment facets, English use in the workplace, congruent communication and conflict styles were more relevant to work adjustment and work attitudes.

Original language	English
Pages (from-to)	331-342
Number of pages	12
Journal	International Journal of Intercultural Relations
Volume	36
Issue number	3
DOIs	https://doi.org/10.1016/j.ijintrel.2011.09.005
Publication status	Published - 2012 May

Bibliographical note

Funding Information:
This work was supported by the National Research Foundation of Korea (2010–2011, grant number: R1004711 ). We would like to thank all English teachers for participating in this study and wish them successful careers in Korea and elsewhere. We would like to thank Dan Landis and two anonymous reviewers for their helpful comments on earlier drafts of this paper.

All Science Journal Classification (ASJC) codes

Business and International Management
Social Psychology
Sociology and Political Science

Access to Document

10.1016/j.ijintrel.2011.09.005

Cite this

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abstract = "Integrating intercultural communication and cross-cultural adjustment research, this study examines the impact of host country language proficiency, English use in the workplace, communication styles, conflict styles, and social interaction frequency with host country nationals (HCNs) on general, work, and interaction adjustment, job satisfaction, and turnover intentions of 125 foreign workers in South Korea. While host country language proficiency and social interaction frequency with HCNs had a more positive influence on general and interaction adjustment facets, English use in the workplace, congruent communication and conflict styles were more relevant to work adjustment and work attitudes.",

keywords = "Cross-cultural adjustment, Intercultural communication, Job satisfaction, Language, Turnover intentions",

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note = "Funding Information: This work was supported by the National Research Foundation of Korea (2010–2011, grant number: R1004711 ). We would like to thank all English teachers for participating in this study and wish them successful careers in Korea and elsewhere. We would like to thank Dan Landis and two anonymous reviewers for their helpful comments on earlier drafts of this paper. ",

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AU - Ko, Kyung A.

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KW - Job satisfaction

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KW - Turnover intentions

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The influence of intercultural communication on cross-cultural adjustment and work attitudes: Foreign workers in South Korea

Abstract

Bibliographical note

All Science Journal Classification (ASJC) codes

Access to Document

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