The Effects of User Satisfaction on Public Libraries in Terms of Publicness on Satisfaction with Residential Environment and Sense of Community

In modern cities, public libraries serve as a cultural infrastructure centered on living areas as regional bases and are changing to improve exchanges between local residents. This study aims to find out the effect of public library satisfaction in terms of publicness on residential environment satisfaction and its sense of community. A survey was conducted on 200 people who had experience using public libraries, and a structural equation model (SEM) was used to analyze the relationship between various factors. The results confirmed that satisfaction with public libraries in terms of publicness had a positive effect on satisfaction with a residential environment. Therefore, it is necessary to look at the results of this study in terms of finding ways to improve public library users' awareness as it relates to the overall residential environment. Satisfaction in the residential environment had a positive effect on the sense of community. The possibility of activities in a region increased through satisfaction with a residential environment and can strengthen the positive perception of a community, representing the relationship with the human environment beyond the physical environment of a region. Satisfaction with public libraries not only had a direct positive effect on a sense of community but also through the mediation of satisfaction in a residential environment. In terms of publicness, the degree of public library satisfaction improved the perception of a residential environment of local residents living in the area and affected the level of community awareness based on their relationships.