Negative Interpersonal Exchanges in Teams

Michelle K. Duffy, Ki Young Lee

Research output: Chapter in Book/Report/Conference proceedingChapter


Organizations oen use teams as their basic approach to modern workplace challenges (Rousseau, Aubé, & Savoie, 2006). eir success hinges on the ability of team members to collaborate eciently to solve complex problems (DeChurch & Mesmer-Magnus, 2010). Although teams are designed to meet important goals for both companies and their employees, not all team members work together well. Teams are frequently “cruel to their members” (Hogg, Fielding, & Darley, 2005) through a variety of negative team member exchanges (NTMEs) including mobbing, bullying, incivility, social undermining, and sexual harassment. In fact, teams are oen crueler to their inner circle than to members from out-groups.

Original languageEnglish
Title of host publicationPersonal Relationships
Subtitle of host publicationThe Effect on Employee Attitudes, Behavior, and Well-being
PublisherTaylor and Francis
Number of pages26
ISBN (Electronic)9781136336621
ISBN (Print)9780415876476
Publication statusPublished - 2012 Jan 1

Bibliographical note

Publisher Copyright:
© 2012 by Taylor & Francis Group, LLC.

All Science Journal Classification (ASJC) codes

  • Psychology(all)


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