Liquid communication: An analysis of the impact of mobile micro-blogging on communication and decision-making

Kyungsub S. Choi, Il Im, Youngjin Yoo

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

One of the most common forms of using mobile and social media technologies is the use of micro-blogging such as Twitter on mobile devices. The ubiquity of mobile devices combined with the communication via social network service like Twitter can potentially host a number of significant changes in the way people communicate and make decisions in a group setting. Yet, there is no theoretical framework that can effectively predict or interpret the changes. Based on the Bauman's 'liquid modernity,' we develop a new concept, 'communication liquidity' which illustrates the extent to which communication is dynamic. The communication liquidity consists of the three dimensions - temporal, spatial, and conversational. We posit that micro-blogging on a mobile device brings higher levels of the communication liquidity in these three dimensions, which in turn improve the outcomes of communication among the group members.

Original languageEnglish
Title of host publicationInternational Conference on Information Systems (ICIS 2013)
Subtitle of host publicationReshaping Society Through Information Systems Design
Pages2542-2551
Number of pages10
Publication statusPublished - 2013
EventInternational Conference on Information Systems, ICIS 2013 - Milan, Italy
Duration: 2013 Dec 152013 Dec 18

Publication series

NameInternational Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design
Volume3

Other

OtherInternational Conference on Information Systems, ICIS 2013
Country/TerritoryItaly
CityMilan
Period13/12/1513/12/18

All Science Journal Classification (ASJC) codes

  • Computer Science Applications
  • Statistics, Probability and Uncertainty
  • Applied Mathematics
  • Library and Information Sciences

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