Fuzzy QFD for supply chain management with reliability consideration

So Young Sohn, In Su Choi

Research output: Contribution to journalArticlepeer-review

108 Citations (Scopus)


Although many products are made through several tiers of supply chains, a systematic way of handling reliability issues in a various product planning stage has drawn attention, only recently, in the context of supply chain management (SCM). The main objective of this paper is to develop a fuzzy quality function deployment (QFD) model in order to convey fuzzy relationship between customers needs and design specification for reliability in the context of SCM. A fuzzy multi criteria decision-making procedure is proposed and is applied to find a set of optimal solution with respect to the performance of the reliability test needed in CRT design. It is expected that the proposed approach can make significant contributions on the following areas: effectively communicating with technical personnel and users; developing relatively error-free reliability review system; and creating consistent and complete documentation for design for reliability.

Original languageEnglish
Pages (from-to)327-334
Number of pages8
JournalReliability Engineering and System Safety
Issue number3
Publication statusPublished - 2001 Jun

Bibliographical note

Funding Information:
This work was supported by Korea Research Foundation Grant (KRF-97-005-E00191).

All Science Journal Classification (ASJC) codes

  • Safety, Risk, Reliability and Quality
  • Industrial and Manufacturing Engineering


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