Electronic citizens participation: Systematic review

Abdelhamid Boudjelida, Sehl Mellouli, Jungwoo Lee

Research output: Chapter in Book/Report/Conference proceedingConference contribution

24 Citations (Scopus)


Citizen participation is considered as one of the core elements of transparency of Governments with regard to their citizens. In these participations, Governments generally ask people to give their opinions with regard to particular subjects. Governments then consider these opinions in their decision-making process. With the emergence of new ICTs that are widely spread and used by citizens, Government made a shift from face-to-face citizens' participation to an electronic citizens' participation or the so-called e-participation. In this context, governments need to identify the best means to achieve electronic participation in a way and a time that gives the citizens the opportunity to have a real influence on the decisions to be made. However, the literature shows that there is no consensus about these means. This paper is an attempt to examine, through an extensive literature review, the current state of the art about e-Participation. Results show that social welfare is the dominant domain in which e-Participation was conducted. They show also that social media technologies are the most used to conduct e-Participation initiatives.

Original languageEnglish
Title of host publicationICEGOV 2016 - Proceedings
Subtitle of host publication9th International Conference on Theory and Practice of Electronic Governance
EditorsElsa Estevez, John Bertot, Sehl Mellouli
PublisherAssociation for Computing Machinery
Number of pages9
ISBN (Electronic)9781450336406
Publication statusPublished - 2016 Mar 1
Event9th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2016 - Montevideo, Uruguay
Duration: 2016 Mar 12016 Mar 3

Publication series

NameACM International Conference Proceeding Series


Other9th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2016

Bibliographical note

Publisher Copyright:
© 2016 ACM.

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications


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