Effects of contextual navigation aids on browsing diverse web systems

Joonah Park, Jinwoo Kim

Research output: Chapter in Book/Report/Conference proceedingConference contribution

29 Citations (Scopus)


In spite of the radical enhancement of web technologies, many users still continue to experience severe difficulties in navigating web systems. One way to reduce the navigation difficulties is to provide context information that explains the current situation of users in the web systems. In this study, we empirically examined the effects of two types of context information, namely, structural and temporal context. In the experiment, we evaluated the effectiveness of the contextual navigation aids in two different types of web systems: an electronic commerce system and a content dissemination system. In our experiment, subjects performed several browsing tasks and answered a set of post-questionnaires. The results of the experiment reveal that the two types of contextual navigation aids significantly improved the performance of browsing tasks regardless of different web systems. Moreover, context information changed the users' navigation patterns, and increased their subjective ease of navigation. This study concludes with implications for understanding the users' browsing patterns and for developing effective navigation systems. Copyright ACM 2000.

Original languageEnglish
Title of host publicationProceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI'00
Number of pages8
Publication statusPublished - 2000
EventSIGCHI Conference on Human Factors in Computing Systems, CHI 2000 - The Hague, Netherlands
Duration: 2000 Apr 12000 Apr 6

Publication series

NameConference on Human Factors in Computing Systems - Proceedings


OtherSIGCHI Conference on Human Factors in Computing Systems, CHI 2000
CityThe Hague

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design


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