Development of a user experience evaluation framework for wearable devices

Young Woo Kim; Sol Hee Yoon; Hwan Hwangbo; Yong Gu Ji

doi:10.1007/978-3-319-58536-9_5

Development of a user experience evaluation framework for wearable devices

Young Woo Kim, Sol Hee Yoon, Hwan Hwangbo, Yong Gu Ji

Department of Industrial Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

5 Citations (Scopus)

Abstract

Wearable devices such as smartwatch, tracker, and head-mounted display devices are commonly used along with the advance of IT. Users face novel user experiences owing to the “wearing” nature of wearable devices. However, until now there is no framework to assess the overall UX of a wearable device. Therefore, the objective of this study is to provide a systematic framework that assist in the evaluation and design of wearable devices. In this study, a framework was presented consisting of design space, evaluation factors, and context of use. It could classify each area into several subcategories based on the previous research. We carried out a case study of expert evaluation and user evaluation to investigate the applicability of the framework. For two types of wearable devices, HMD and smartwatch, the experts evaluated the correlation between the design spaces and the evaluating factors. Users also assessed the association between the two areas through questionnaires. Results showed that relation in between design space and evaluation factors alter by varying products. Although there are limitations on the number of subjects and UX factors, this study has significance in that it enables quick and systematic evaluation of wearable devices.

Original language	English
Title of host publication	Human Aspects of IT for the Aged Population
Subtitle of host publication	Applications, Services and Contexts - Third International Conference, ITAP 2017 Held as Part of HCI International 2017, Proceedings
Editors	Gavriel Salvendy, Gavriel Salvendy, Gavriel Salvendy, Jia Zhou
Publisher	Springer Verlag
Pages	53-67
Number of pages	15
ISBN (Print)	9783319585352
DOIs	https://doi.org/10.1007/978-3-319-58536-9_5
Publication status	Published - 2017
Event	3rd International Conference on Human Aspects of IT for the Aged Population, ITAP 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCI 2017 - Vancouver, Canada Duration: 2017 Jul 9 → 2017 Jul 14

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	10298
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Other

Other	3rd International Conference on Human Aspects of IT for the Aged Population, ITAP 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCI 2017
Country/Territory	Canada
City	Vancouver
Period	17/7/9 → 17/7/14

Bibliographical note

Publisher Copyright:
© Springer International Publishing AG 2017.

All Science Journal Classification (ASJC) codes

Theoretical Computer Science
General Computer Science

Access to Document

10.1007/978-3-319-58536-9_5

Cite this

Kim, Y. W., Yoon, S. H., Hwangbo, H., & Ji, Y. G. (2017). Development of a user experience evaluation framework for wearable devices. In G. Salvendy, G. Salvendy, G. Salvendy, & J. Zhou (Eds.), Human Aspects of IT for the Aged Population: Applications, Services and Contexts - Third International Conference, ITAP 2017 Held as Part of HCI International 2017, Proceedings (pp. 53-67). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10298). Springer Verlag. https://doi.org/10.1007/978-3-319-58536-9_5

Kim, Young Woo ; Yoon, Sol Hee ; Hwangbo, Hwan et al. / Development of a user experience evaluation framework for wearable devices. Human Aspects of IT for the Aged Population: Applications, Services and Contexts - Third International Conference, ITAP 2017 Held as Part of HCI International 2017, Proceedings. editor / Gavriel Salvendy ; Gavriel Salvendy ; Gavriel Salvendy ; Jia Zhou. Springer Verlag, 2017. pp. 53-67 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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abstract = "Wearable devices such as smartwatch, tracker, and head-mounted display devices are commonly used along with the advance of IT. Users face novel user experiences owing to the “wearing” nature of wearable devices. However, until now there is no framework to assess the overall UX of a wearable device. Therefore, the objective of this study is to provide a systematic framework that assist in the evaluation and design of wearable devices. In this study, a framework was presented consisting of design space, evaluation factors, and context of use. It could classify each area into several subcategories based on the previous research. We carried out a case study of expert evaluation and user evaluation to investigate the applicability of the framework. For two types of wearable devices, HMD and smartwatch, the experts evaluated the correlation between the design spaces and the evaluating factors. Users also assessed the association between the two areas through questionnaires. Results showed that relation in between design space and evaluation factors alter by varying products. Although there are limitations on the number of subjects and UX factors, this study has significance in that it enables quick and systematic evaluation of wearable devices.",

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Kim, YW, Yoon, SH, Hwangbo, H & Ji, YG 2017, Development of a user experience evaluation framework for wearable devices. in G Salvendy, G Salvendy, G Salvendy & J Zhou (eds), Human Aspects of IT for the Aged Population: Applications, Services and Contexts - Third International Conference, ITAP 2017 Held as Part of HCI International 2017, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 10298, Springer Verlag, pp. 53-67, 3rd International Conference on Human Aspects of IT for the Aged Population, ITAP 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCI 2017, Vancouver, Canada, 17/7/9. https://doi.org/10.1007/978-3-319-58536-9_5

Development of a user experience evaluation framework for wearable devices. / Kim, Young Woo; Yoon, Sol Hee; Hwangbo, Hwan et al.
Human Aspects of IT for the Aged Population: Applications, Services and Contexts - Third International Conference, ITAP 2017 Held as Part of HCI International 2017, Proceedings. ed. / Gavriel Salvendy; Gavriel Salvendy; Gavriel Salvendy; Jia Zhou. Springer Verlag, 2017. p. 53-67 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10298).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Development of a user experience evaluation framework for wearable devices

AU - Kim, Young Woo

AU - Yoon, Sol Hee

AU - Hwangbo, Hwan

AU - Ji, Yong Gu

N1 - Publisher Copyright: © Springer International Publishing AG 2017.

PY - 2017

Y1 - 2017

N2 - Wearable devices such as smartwatch, tracker, and head-mounted display devices are commonly used along with the advance of IT. Users face novel user experiences owing to the “wearing” nature of wearable devices. However, until now there is no framework to assess the overall UX of a wearable device. Therefore, the objective of this study is to provide a systematic framework that assist in the evaluation and design of wearable devices. In this study, a framework was presented consisting of design space, evaluation factors, and context of use. It could classify each area into several subcategories based on the previous research. We carried out a case study of expert evaluation and user evaluation to investigate the applicability of the framework. For two types of wearable devices, HMD and smartwatch, the experts evaluated the correlation between the design spaces and the evaluating factors. Users also assessed the association between the two areas through questionnaires. Results showed that relation in between design space and evaluation factors alter by varying products. Although there are limitations on the number of subjects and UX factors, this study has significance in that it enables quick and systematic evaluation of wearable devices.

AB - Wearable devices such as smartwatch, tracker, and head-mounted display devices are commonly used along with the advance of IT. Users face novel user experiences owing to the “wearing” nature of wearable devices. However, until now there is no framework to assess the overall UX of a wearable device. Therefore, the objective of this study is to provide a systematic framework that assist in the evaluation and design of wearable devices. In this study, a framework was presented consisting of design space, evaluation factors, and context of use. It could classify each area into several subcategories based on the previous research. We carried out a case study of expert evaluation and user evaluation to investigate the applicability of the framework. For two types of wearable devices, HMD and smartwatch, the experts evaluated the correlation between the design spaces and the evaluating factors. Users also assessed the association between the two areas through questionnaires. Results showed that relation in between design space and evaluation factors alter by varying products. Although there are limitations on the number of subjects and UX factors, this study has significance in that it enables quick and systematic evaluation of wearable devices.

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Kim YW, Yoon SH, Hwangbo H, Ji YG. Development of a user experience evaluation framework for wearable devices. In Salvendy G, Salvendy G, Salvendy G, Zhou J, editors, Human Aspects of IT for the Aged Population: Applications, Services and Contexts - Third International Conference, ITAP 2017 Held as Part of HCI International 2017, Proceedings. Springer Verlag. 2017. p. 53-67. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-58536-9_5

Development of a user experience evaluation framework for wearable devices

Abstract

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All Science Journal Classification (ASJC) codes

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