Contractor integrated technical information service in construction

The research described in this paper implements a U.S. Department of Defense protocol entitled contractor integrated technical information service (CITIS) in a construction industry application to provide an electronic communication environment for sharing construction information among project participants. CITIS is a contractor-developed service that provides electronic access to and (or) delivery of contractual data to users. For the implementation of the CITIS concept in the construction industry, this research performs process and data modeling on a road construction project, then implements and tests a prototype. This article also introduces an overall procedure to implement the concept of CITIS in construction and identifies some challenges such as the limitations in performing process modeling in the public sector, specifically public road construction projects, the lessons learned, and suggestions in overcoming these difficulties.