An empirical study of the use contexts and usability problems in mobile Internet

Hoyoung Kim; Jinwoo Kim; Yeonsoo Lee; Minhee Chae; Youngwan Choi

doi:10.1109/HICSS.2002.994090

An empirical study of the use contexts and usability problems in mobile Internet

Hoyoung Kim, Jinwoo Kim, Yeonsoo Lee, Minhee Chae, Youngwan Choi

Department of Business Administration

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

91 Citations (Scopus)

Abstract

Mobile Internet, which is a combination of the Internet with mobile devices, is becoming increasingly popular. Mobile Internet is primarily different from stationary Internet in that it may be used in various contexts, whereas stationary Internet is mostly used in predetermined environments. However, it is far from clear in what places and situations mobile Internet has been used and what the impact of the contexts has been on the ease of use. This paper proposes a framework for studying the use context relevant to mobile Internet. It then presents the results of an empirical study of the use context and service usability for mobile Internet using monitoring methods. The results indicate that the use contexts of mobile Internet are concentrated rather than being widely diverse. Moreover, the different contexts present unique usability problems. The paper concludes by discussing the theoretical and practical implications of the results.

Original language	English
Title of host publication	Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002
Editors	Ralph H. Sprague
Publisher	IEEE Computer Society
Pages	1767-1776
Number of pages	10
ISBN (Electronic)	0769514359
DOIs	https://doi.org/10.1109/HICSS.2002.994090
Publication status	Published - 2002
Event	35th Annual Hawaii International Conference on System Sciences, HICSS 2002 - Big Island, United States Duration: 2002 Jan 7 → 2002 Jan 10

Publication series

Name	Proceedings of the Annual Hawaii International Conference on System Sciences
Volume	2002-January
ISSN (Print)	1530-1605

Other

Other	35th Annual Hawaii International Conference on System Sciences, HICSS 2002
Country/Territory	United States
City	Big Island
Period	02/1/7 → 02/1/10

Bibliographical note

Publisher Copyright:
© 2002 IEEE.

All Science Journal Classification (ASJC) codes

Engineering(all)

Access to Document

10.1109/HICSS.2002.994090

Cite this

Kim, H., Kim, J., Lee, Y., Chae, M., & Choi, Y. (2002). An empirical study of the use contexts and usability problems in mobile Internet. In R. H. Sprague (Ed.), Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002 (pp. 1767-1776). [994090] (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2002-January). IEEE Computer Society. https://doi.org/10.1109/HICSS.2002.994090

Kim, Hoyoung ; Kim, Jinwoo ; Lee, Yeonsoo et al. / An empirical study of the use contexts and usability problems in mobile Internet. Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002. editor / Ralph H. Sprague. IEEE Computer Society, 2002. pp. 1767-1776 (Proceedings of the Annual Hawaii International Conference on System Sciences).

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Kim, H, Kim, J, Lee, Y, Chae, M & Choi, Y 2002, An empirical study of the use contexts and usability problems in mobile Internet. in RH Sprague (ed.), Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002., 994090, Proceedings of the Annual Hawaii International Conference on System Sciences, vol. 2002-January, IEEE Computer Society, pp. 1767-1776, 35th Annual Hawaii International Conference on System Sciences, HICSS 2002, Big Island, United States, 02/1/7. https://doi.org/10.1109/HICSS.2002.994090

An empirical study of the use contexts and usability problems in mobile Internet. / Kim, Hoyoung; Kim, Jinwoo; Lee, Yeonsoo et al.
Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002. ed. / Ralph H. Sprague. IEEE Computer Society, 2002. p. 1767-1776 994090 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2002-January).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Kim H, Kim J, Lee Y, Chae M, Choi Y. An empirical study of the use contexts and usability problems in mobile Internet. In Sprague RH, editor, Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002. IEEE Computer Society. 2002. p. 1767-1776. 994090. (Proceedings of the Annual Hawaii International Conference on System Sciences). doi: 10.1109/HICSS.2002.994090

An empirical study of the use contexts and usability problems in mobile Internet

Abstract

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