Abstract
A cross-sectional descriptive study was conducted with an online survey of 234 service workers using volunteer
panels. Data were collected using a self-administered questionnaire from July 16 to 24, 2017. Major variables
included work-life balance, resilience, emotional intelligence, job stress, and fatigue. Using the SPSS 24.0 program,
descriptive statistics, t-test, ANOVA, correlation analysis, and multiple regression analysis were conducted.
Results: The mean score of the work-life balance level of female service workers was 2.9±0.85 on a total score
of 6. A multiple regression analysis revealed that smoking, resilience, job stress and fatigue were statistically significant
factors in the model (p<.001), with an explanatory power of 50.3%. Emotional intelligence was not significantly
associated with work-life balance. Conclusion: The level of work-life balance was considerably low in
female service workers. This study suggests that nursing interventions to enhance work-life balance are required
at both the individual and organizational levels.
| Translated title of the contribution | Factors Influencing Work-life Balance in Female Service Workers |
|---|---|
| Original language | Korean |
| Pages (from-to) | 261 |
| Number of pages | 272 |
| Journal | 한국직업건강간호학회 |
| Volume | 26 |
| Issue number | 4 |
| Publication status | Published - 2017 Nov |